Quality

Microgenomics has obtained ISO 9001:2015 Certification

30 Mar , 2018 News from Microgenomics

Since its birth Microgenomics has dedicated its activity to continuous improvement of quality and services provided. The company has always been committed to convey to its collaborators a constant focus on customer needs, to add value to its activities and achieving excellence. In 2012 the company began a long process of designing the company’s quality system. In 2015 the company […]

Molecular investigations, Communication, Genetic, Laboratory, Quality

Microgenomics and European quality control!

31 Jan , 2016 News from Microgenomics

In 2015 Microgenomics Laboratory has scheduled its External Quality Control on the highest European quality standards. Lab staff take part in Scheme CEQA Microarray, the quality program for the CGH-Array analysis promoted by CEQA, the Cytogenetic European Quality Assessment. New this year is that checks were carried out both in postnatal and in prenatal analysis. […]

Molecular investigations, CGH-Array, Molecular karyotype, Quality control, Laboratory, Quality

Customer satisfaction questionnaires

7 Jun , 2015 Download

Microgenomics company pays great attention to the needs of its customers, whose opinion is considered an important element in improving the quality of services offered. We provide you with a customer satisfaction questionnaire that you can send by email, by fax, or by mail at our headquarters in Viale Necchi, 10-27100 – Pavia (PV) – […]

Molecular investigations, Consulting services, Set of forms, Quality

Suggestion and complains form

3 Jun , 2015 Download

Microgenomics company pays great attention to its customers, whose opinion is considered an important element in improving the quality of services offered. Our operators are helpful to assist you for reading the results, in case of comments, suggestions or complaints. For any comments please fill out the form below and write to customercare@microgenomics.it, our operators […]

Molecular investigations, Consulting services, Molecular karyotype, Set of forms, Quality

Public Services Charter

2 Jun , 2015 Download

“Public Services Charter” is a written agreement with users (private companies/hospitals) regarding the quality of services provided by the Genetic Testing Laboratory Microgenomics. Contents of the Public Services Charter are inspired by some of the fundamental principles contained in the Directive of the President of the Council of Ministers of 27.01.1994 (concerning “Principles on the public […]

Molecular investigations, Charter of services, Documents, Quality

Shipment service

16 Feb , 2015 Download

Sorry, but the shipment of biological samples service is only available in Italy.

Molecular investigations, Consulting services, Documents, Laboratory, Logistics, Set of forms, Quality, Shipment biological samples

Microgenomics and CEQA Quality Control

15 Oct , 2014 News from Microgenomics

As in previous years, in 2014 the Microgenomics Laboratory take part in the External Quality Control program for the Array-CGH analysis (Scheme CEQA Microarray) promoted by CEQA, the Cytogenetic European Quality Assessment. The Scheme CEQA Microarray aims to verify the quality of the analysis according to European standard and Microgenomics laboratory has achieved excellent results and won the assessment “satisfactory […]

Molecular investigations, CGH-Array, CGH + SNP-Array, Molecular karyotype, Human cytogenetic, Laboratory, Quality